Contact us on +44/0 1625 575 500 or adelphicommunications@adelphigroup.com

Client Services Manager

Client Services Manager
May 22, 2018 Adelphi Communications

Client Services Manager

Note: to apply for this position please complete and submit the online form at the foot of this post, remembering to upload your CV and covering letter when prompted.

The Position

Client Services Manager

The Opportunity

We are seeking enthusiastic and skilled individuals with the ability to lead and manage the effective delivery of varied programs of work. This is a full-time position based at our global head office in Cheshire, UK where you would play a key role in an integrated team, developing innovative solutions to address client challenges.

Adelphi Communications is a leading global agency providing comprehensive and innovative medical communication solutions to the healthcare industry. Our ethos − TOGETHER WE CAN − speaks to the importance we place on the relationships we build with our valued clients, with other key experts in science and medicine, and within our own staff teams.

Our business efforts focus on five principal disciplines:

through which we channel our passion for simply and effectively commanding and communicating highly complex concepts across an impressive range of therapeutic areas. This gives us a compelling approach to developing creative and inspiring solutions to the complex strategic challenges facing our clients.

With a vibrant and sociable team environment, intensive on-the-job coaching and a program of targeted training, supplemented by an excellent benefits package, Adelphi Communications provides the right setting for professionals who want to make a difference.

Key Accountabilities:

  • Lead the project and financial management of multiple projects or programs of work, driving them from brief to completion on time, to budget and aligned with overall account priorities
  • Demonstrate sound financial acumen and knowledge of project management processes to address client needs and deliver projects successfully
  • Lead client teleconferences, build trusting and influential relationships with key clients and procurement teams, in addition to a wide range of external experts
  • Secure new business within accounts where appropriate and support other business development initiatives

Key Competencies:

  • High level of drive, self-motivation and initiative
  • Close attention to detail
  • Ability to problem-solve effectively and make decisions
  • Highly organised and proactive
  • Great team player with the ability to work autonomously in a fast-paced environment
  • Ability to accept and act upon constructive feedback

Skills/Experience:

  • Effective financial and project management
  • Management of large programs of work
  • Excellent communication and interpersonal skills

Qualifications:

Degree level or equivalent (desirable)

Interested in applying?

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Want to learn more?

Visit our Careers page to find out more about our company

We look forward to hearing from you!

Adelphi Communications UK

Adelphi Mill, Grimshaw Lane,
Bollington, Macclesfield SK10 5JB, UK
T. +44/0 1625 575 500

Adelphi Communications US

33 Irving Place,
New York, NY 10003, USA
T. +1/0 917-606-5205

Please get in touch to find out more about our services, and how we build long-term partnerships with our clients.

For further information about other Adelphi companies please see the Adelphi Group website.